Refund Policy

Total Blast Pressure Washing
Effective Date: 5/04/2025

At Total Blast Pressure Washing, we are committed to delivering high-quality pressure washing services. If you are not satisfied with our service, we offer the following refund policy.

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1. Satisfaction Guarantee

We strive to meet customer expectations with every job. If you are not satisfied with the service provided, please contact us within 2 weeks so we can assess and address your concerns.

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2. Eligibility for Refunds

A refund may be issued under the following conditions:

• The service was not completed as agreed.

• There is evidence of unsatisfactory workmanship that we are unable to rectify.

• A service was canceled in accordance with our cancellation policy.

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3. Non-Refundable Situations

We do not offer refunds for:

• Customer dissatisfaction due to pre-existing conditions of surfaces that cannot be restored.

• Services that were completed as agreed but did not meet unrealistic expectations beyond our control.

• Cancellations made outside the allowed cancellation period.

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4. Resolution Process

If you are unsatisfied with our service:

1. Contact us at 0403 111 108 within 2 weeks of service completion.

2. Provide details of the issue, along with any supporting photos.

3. We will assess the situation and determine whether a re-service, partial refund, or full refund is appropriate.

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5. Cancellations & Rescheduling

• Customers may cancel or reschedule appointments with 3 days notice.

• Late cancellations may be subject to a cancellation fee.

• If we must cancel or reschedule a service due to unforeseen circumstances, we will offer an alternative appointment or a full refund.

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6. Contact Us

For any refund-related inquiries, please reach out to:

Total Blast Pressure Washing
PH: 0403 111 108

By booking our services, you acknowledge that you have read and agreed to this Refund Policy.